Origin an Error Has Occurred Please Try Again Later Ref Undefined
Hi AnilY(2),
For us to know more than most the issue I would like to ask;
- How do you access your account? Is it through a web browser, spider web e-mail or mobile phone?
- Does the issue happen when you lot are using a different browser or reckoner?
- Have you received whatsoever error or default messages when you send or receive whatsoever email?
- Kindly verify what practise you mean "Outlook" Is information technology Microsoft Office Outlook or Outlook.com?
We recommend that y'all may delight optimize and upgrade your browser to make certain that it isn't contributing to this result. This will also serve as an initial troubleshooting footstep to clean upward unnecessary ataxia in your hd and amend browser performance.
To do and so, delight visit the links below:
http://windows.microsoft.com/en-u.s./windows/outlook/supported-browsers .
http://www.wikihow.com/Articulate-Your-Browser'south-Cache
You may also try the steps below:
one. Become to https://account.alive.com.
2. Under Other options click on Connect with HTTPS.
3. Choose Use HTTPS automatically.
four. Click on Save.
If the upshot still persists delight let usa know.
Thank you!
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The problem is persisting after trying all of the above. Information technology is merely affecting one of my accounts. I have other Outlook/hotmail accounts that are working. Here are answers to your questions:
- Access your account through a web browser, spider web email (non sure what the difference is between web browser or web email) I'one thousand using "alive.com" on the computer.
- Does the issue happen when you are using a different browser or computer? It happens using a dissimilar browser. I haven't tried a different computer
- Have you received whatsoever error or default messages when you ship or receive any email? Yes "Outlook wasn't able to consummate this request. Microsoft may contact you virtually any issues you lot report." when I tried to send an email. Still the email was sent and it was received by a different hotmail account.
I sent an email from a different hotmail account to the problem account and information technology is listed as sent but information technology was not received. - Kindly verify what do you mean "Outlook" Is it Microsoft Office Outlook or Outlook.com? It is Outlook.com
Nosotros recommend that you may please optimize and upgrade your browser to make sure that it isn't
I tried this and the other things only it didn;t help. I too shut downwardly my computer and restarted but no modify,
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Similar many others I am getting the same message.
"
I proceed getting Sorry, something went wrong. Please effort again, or refresh the page. If yous keep seeing this message, go to Service status to check if there's a problem with Hotmail.
I continue getting a yellow box at the top of my email page....
Sorry, something went wrong. Please endeavor again, or refresh the page. If yous keep seeing this message, go toService status to cheque if at that place's a trouble with Hotmail. Can someone please answer this question/problem?"
I admission my postal service through my internet browser. I never had this issue before Outlook took over---
I feel like I take to refresh my e-mail every few seconds-- my enshroud is cleared many times a solar day-- it is abrasive to be told that something is Always incorrect with Outlook/Hotmail.
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Hi doodle121458,
Welcome to Microsoft Community!
I can run across that beingness unable to access your mailbox is not a very pleasant experience for you and understand your level of discomfort. It would exist more helpful if you tin provide usa more details most your issue. Please refer to the guide questions below so we can identify the possible cause of your concern and provide you the troubleshooting steps to resolve it: Please postal service dorsum your answers so we can further assist you with your concern. Thank you,
Alix Xedjhidee
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I never said I was unable to admission my mailbox. I am not sure where yous read that.
What I said is that I am constantly getting the message that "at that place is something wrong, please refresh. I get this someday I endeavor to look at a message, articulate a mailbox, etc. I am spending majoring of my fourth dimension refreshing Hotmail/Outlook.
I never had this event before Outlook took over.
I can't answer almost another browser because I just use Google Chrome.
I can't respond about using some other estimator because I only have the ane laptop.
I can't reply about using other Microsoft accounts because this one is the only i I have.
All I know is that I, and many others, keep getting the aforementioned message most 'something is wrong'.
I articulate my cache, I make sure there are no issues on you master site, etc.
Delight fix this-- I am non the only 1.
Sharon
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Hi,
The reason why we are asking such questions is for united states to determine where the problem is coming from. Now, we would similar you to try other browsers and then nosotros tin make sure that it is not causing the issue, delight refer on the link below for the list of browsers that is supported by Outlook:
Which browsers are supported by SkyDrive, People and Outlook.com?
Experience free to ask if yous accept more questions.
Give thanks you lot
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I understand why you lot are asking the questions-- I was answering them. I was not disputing the reason you were request.
All I questioned was where you got the idea I couldn't access my postal service-- I never had said that. I said I was being told something was incorrect-- that doesn't imply that I couldn't access mail.
As for other browsers I have no other browsers on my estimator. IE viii/nine crashes many of the applications I employ on the computer. Firefox is extremely laggy. I have merely used Google Chrome for years.
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Hello,
I repent for the confusion. Let'south move on to resolving this issue. We would like to isolate the result by using another computer or browser if this is possible on your end.
I would like you to change your password to re-establish the connection of your account from the server. You can follow the steps provided in the article beneath:
Outlook.com: Forgotten password or other sign-in problems
Afterwards resetting your password, please sign in to your account and observe if you lot will even so encounter the same error message. If effect persists, get back to u.s.a. with the affected electronic mail address so that we tin can cheque it on our end. Please refer to the private message I created for you and post the afflicted email address at that place. I initiate private bulletin to keep your electronic mail address from public view.
Notation:
You demand to click the notification that states "You lot have a private reply to this message. Click here to read it on our secure individual message section," or by clicking the "Private Letters" tab.
We will be waiting for your reply.
Give thanks you.
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well said sharon
i have same problem constantly and information technology is doing my head in and wasting my fourth dimension
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Hi colinmannix,
Give thanks y'all for posting your query in Microsoft Customs Forums.
From the clarification, you were besides getting an fault "Sorry, something went incorrect. Delight effort over again, or refresh the page..." while navigating in your mailbox. If this is correct, let me assist you with your issue.
I tin only imagine the inconvenience this upshot might have caused yous. E-mail is a disquisitional role of our everyday lives and plays a crucial office in how we get things done. Please follow the troubleshooting steps beneath so nosotros tin can farther isolate the issue.
* Check service status to ensure that there are no server issues hosting your account, to exercise this please sign in here https://condition.alive.com/ . * Access your account on other Outlook.com supported browser and bank check if yous volition run across the same issue. Follow this link to view which browsers are supported by SkyDrive, People and Outlook.com? * Delete cookies/temporary Internet files, optimize browser or reset your IE settings by following the steps on this link . This will make clean up unnecessary clutter and improve your browser'south performance. For instructions on how to optimize other browser,please click here. If issue persists, you tin can write back to u.s.a. and we will be happy to assist you further. Thank you, Cherry
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/sorry-something-went-wrong-please-try-again-or/4103a793-9375-461f-8b27-929ec8a33e70
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